Torsten has come through for us. I have had him do all servicing on my Porsche, after reading the favorable reviews and speaking with Torsten to let him know that I wanted to work with a reliable shop that I could confidently have my car serviced, when necessary, I have not been disappointed. Months later I was preparing to replace my wife's 2016 Audi A6 Prestige 3.0L all wheel drive. We purchased this Audi Certified pre-owned vehicle with 43K miles in 2018 and added their Platinum extended warranty, which expired when the mileage reached 100K miles, it has approximately 104K miles now. We have always maintained our car through a local Audi dealership, until we got a call from our service advisor that the bill to repair several issues at approximately 101,900 mile was going to be over $7,500.This was somewhat, a shock because the warranty had covered any service repairs up to 100K. I spoke with Torsten, letting him know about my idea to replace the car. He looked it over and suggested that I not replace the car (it's a beautiful one), and that I let him do the service. He did it at a reasonable price, far better than Audi. Recently, I took the car in for a brake job, it needed front/rear brakes and an ignition coil. I informed Torsten that we needed to travel during the Christmas holiday. Even though he was very busy he got the car to us in time for our travels. It had always rode a bit rough/firm due to the 20" wheels/tires that were optioned when it was originally purchased. I mention this to say that since this last service we have experienced a noticeably smoother ride. Torsten's Prestige Autohaus is our "go to" shop for our German cars.
Thank you, Glen, for this fantastic review! We truly appreciate your loyalty and trust in our services for both your Porsche and Audi. It's our goal to provide reliable and cost-effective solutions, and we're glad Torsten exceeded your expectations. We're thrilled to be your "go-to" shop for all your German car needs. Please don't hesitate to reach out if you need anything in the future.
- Prestige Autohaus