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5

Excellent communication and prompt service! Appreciated service recommendations and focus on only what was needed.

Robert, thank you! We’re delighted you appreciated our clear communication, prompt service, and focus on only the work your vehicle needed. We look forward to welcoming you back to Prestige Autohaus.

- Prestige Autohaus
5

Just had my 2015 VW Golf serviced here. It was running fine but was making a loud, non-engine whirring noise at higher speeds, especially noticeable on the highway. Thought it might be the tires but that was not the case. I could only imagine the "diagnostics" and their corresponding costs (never mind the potential repair costs) at a dealer. I brought the car to Prestige without an appointment. Torsten, the owner, immediately said "let's take it for a test drive" and off we went. We never even made it to the freeway because he detected the problem immediately. It was the left front wheel bearing. I left the car with him and he had it back to me the next day for a very reasonable price and running like a top. Torsten is an excellent mechanic and takes the time to listen to you. You are explaining your issues directly to the person who will fix them. It is so much better than trying to explain your problem to a "service coordinator" at a dealer. I cannot recommend Torsten and Prestige Autohaus more highly.

Chris, thank you for the wonderful review! We’re glad Torsten could quickly identify the wheel-bearing issue and get your Golf running smoothly again at a fair price. We truly appreciate your recommendation and look forward to seeing you again at Prestige Autohaus.

- Prestige Autohaus
5

Just had my 2015 VW Golf serviced here. It was running fine but was making a loud, non-engine whirring noise at higher speeds, especially noticeable on the highway. Thought it might be the tires but that was not the case. I could only imagine the "diagnostics" and their corresponding costs (never mind the potential repair costs) at a dealer. I brought the car to Prestige without an appointment. Torsten, the owner, immediately said "let's take it for a test drive" and off we went. We never even made it to the freeway because he detected the problem immediately. It was the left front wheel bearing. I left the car with him and he had it back to me the next day for a very reasonable price and running like a top. Torsten is an excellent mechanic and takes the time to listen to you. You are explaining your issues directly to the person who will fix them. It is so much better than trying to explain your problem to a "service coordinator" at a dealer. I cannot recommend Torsten and Prestige Autohaus more highly.

Chris, thank you for the wonderful review! We’re thrilled Torsten quickly identified the wheel-bearing issue, completed the repair promptly, and offered attentive, reasonably priced service. We truly appreciate your recommendation and look forward to welcoming you back to Prestige Autohaus.

- Prestige Autohaus
5

We can always count on excellent service and Torstens honest opinions.

Michael and Janice, thank you! We're thrilled you can always count on excellent service and Torsten's honest opinions. We truly appreciate your trust and look forward to welcoming you back to Prestige Autohaus.

- Prestige Autohaus
5

I have taken my Ferrari to Torsten ever since I purchased it three years ago. This last time, I had the alternator/steering/water pump belt break so he repaired that issue along with two other issues he found during the service. He kept in communication with me as he had to order a variety of parts that come from different sources. It is great to have an independent exotic car mechanic in Walnut Creek as going to a Ferrari dealer in either Mill Valley or Redwood CIty is very painful.

Thank you for your continued trust in our services over the years, Bob! We're pleased to have provided you with a seamless experience, from communication to sourcing parts. We understand the hassle of visiting the dealer and strive to make servicing your exotic car as pain-free as possible. Please don't hesitate to reach out if you need anything in the future.

- Prestige Autohaus
5

Torsten is always up front and honest about the mechanical repairs that are needed to make your car work like new again! Trusted mechanics are a rare commodity thumbs

Thank you for trusting us with your car, Anonymous! We know how important it is to have an honest and reliable mechanic. At Prestige Autohaus, our top priority is to provide exceptional service and transparency regarding your vehicle's repairs. We appreciate your kind words and look forward to serving you again!

- Prestige Autohaus
5

Thank you for the 5-star rating, Greg! We're delighted to hear that you had a great experience with us! If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

- Prestige Autohaus
5

Torsten took great care of my 2021 Giulia. Very knowledgeable and highly recommend!

Thank you for sharing your excellent experience, Mayank! We're delighted to hear that Torsten provided top-notch care for your Giulia. Our knowledgeable team always strives to exceed expectations. We appreciate your recommendation and look forward to assisting you with any future automotive needs at Prestige Autohaus!

- Prestige Autohaus
5

I highly recommend Prestige Autohaus in Walnut Creek. I continue to have our Alfa Romeo Stelvio serviced there, as Torsten ensures excellent and appropriate service, reasonable pricing with quality parts, and thorough inspection to identify any other potential issues or items that might arise in the near future. I find Torsten patient and highly knowledgeable, with zero interest in trying to upsell products or services that I neither want nor need. In three words, “I…TRUST…Torsten.”

Loran, we appreciate you taking the time to share your positive experience with us at Prestige Autohaus. Our team works diligently to provide top-notch service and make our customers feel valued. We're thrilled to hear that Torsten exceeded your expectations with his expertise and commitment to transparency. Thank you for the recommendation, and we look forward to serving you and your Alfa Romeo Stelvio in the future!

- Prestige Autohaus
5

Very friendly and professional service. The owner is very friendly, and he and his shop are very trustworthy. He only recommends services that are needed and gives great advice. I highly recommend Prestige Autohaus!!

Thank you for the kind words, Glen! We are thrilled to hear that you had a positive experience at Prestige Autohaus. Our team takes pride in providing friendly and professional service while ensuring that our recommendations are trustworthy. Your recommendation means the world to us! We look forward to serving you again in the future.

- Prestige Autohaus