Walnut Creek Auto Repair

579 reviews
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5

Started by going to the dealer to have a gas flap fixed. Was quoted $1300 at Concord Mini/BMW. Went to the dealership in Pleasanton next. Was told $600 so I set up an appointment but had no record of me when I tried to confirm despite calling four times. An hour after the last call got a email asking me to rate the service experience. At this point I called prestige because they have serviced my other cars. They sent me a text when the parts arrived. Dropped off the Mini the next day and was fixed for $350. No fuss or hassles. Fair and reasonable.

Dear Dante, thank you! We are thrilled to hear about your positive experience at our dealership. We strive to provide fair and reasonable service to all our customers, and we're glad you found that with us. If you have any other car service needs in the future, don't hesitate to reach out to us.

- Prestige Autohaus
5

Got Ferrari F430 2007 that I did an high level evaluation before buying, but needed a more detailed review of the car before driving it harder. PRESTIGE AUTOHAUS did that professional review on time at the expected cost. Got an accurate state of the car and future repairs to come. Very happy and will return

Hi Pat, thank you for sharing your experience! We are thrilled to hear that you were happy with our professional review of your Ferrari F430. We pride ourselves on providing accurate assessments and recommendations. We look forward to welcoming you back in the future!

- Prestige Autohaus
5

I recently brought my 1982 BMW 320i to Torsten at Prestige Autohaus to have a comprehensive car inspection. Since purchasing the vehicle, I have no baseline for maintenance and/or replacement part needs. Torsten was great to deal with and he gave me an honest top to bottom overview of the car along with a list of critical needs. On a related note, Torsten has a wealth of knowledge and its great to talk/learn from him. I definitely recommend Prestige Autohaus and will be returning soon.

Thank you for the stellar review, it's great to know that you had a fantastic experience with us. We're glad that Torsten provided you with a comprehensive inspection and expert guidance. Our team at Prestige Autohaus is always here to help ensure your vehicle's performance and safety. We can't wait to see you again and provide you with exceptional service!

- Prestige Autohaus
5

I recently brought my 1982 BMW 320i to Torsten at Prestige Autohaus to have a comprehensive car inspection. Since purchasing the vehicle, I have no baseline for maintenance and/or replacement part needs. Torsten was great to deal with and he gave me an honest top to bottom overview of the car along with a list of critical needs. On a related note, Torsten has a wealth of knowledge and its great to talk/learn from him. I definitely recommend Prestige Autohaus and will be returning soon.

Thank you Grant for taking the time to leave us this lovely 5-star review! We are delighted to hear that you had a great experience with Torsten at Prestige Autohaus. Providing honest and comprehensive car inspections is one of our top priorities. We will make sure to pass along your kind words to Torsten. We look forward to serving you again in the future.

- Prestige Autohaus
5

always great

Thanks for the 5-star rating, Phil! We're thrilled to hear that you consistently have a great experience with us. We strive to provide top-notch service every time! We look forward to your future visits.

- Prestige Autohaus
5

I feel fortunate to have found Prestige Autohaus. There are so few people who know how to work on Fiats. My Spider is very important to me and I trust them to take good care of it. They are very knowledgeable and provide timely service. I also appreciate that they discuss any issues clearly so I know exactly what they did and why.

Kathy, we're thrilled to hear about your positive experience at Prestige Autohaus! Our team takes pride in providing expert care for your Fiat Spider. Transparency and timely service are our top priorities, and we're glad that you appreciate our clear communication. Thank you for trusting us with your vehicle - we look forward to serving you again!

- Prestige Autohaus
5

Torsten was thorough and clear about what was needed and delivered vehicle on time. No surprises, that's a good thing!

Thank you, Nicholas, for your kind words! We are delighted to hear that Torsten provided an exceptional experience. Here's to no surprises and a smooth ride every time! We can't wait to assist you again soon!

- Prestige Autohaus
5

Torsten is honest and reliable; I've been a client for over a decade and will continue.

Thank you for the kind words, Jeffrey! We appreciate your loyalty over the years and look forward to serving you for many more.

- Prestige Autohaus
5

First time at Prestige with my new-to-me Alfa Stelvio. I'm very happy with the service and hope we have a long automotive relationship :-)

Thank you for choosing Prestige for your Alfa Stelvio! We're thrilled to hear you had a great first experience and we look forward to building a long-lasting automotive relationship with you too!

- Prestige Autohaus
5

Trustworthy and reliable... and a fraction of the cost of the dealership. Both repairs I've had them do have been great.

Thank you, Gareth, for choosing us and for this fantastic feedback! We aim to provide top-quality service at reasonable prices. We're thrilled that your repairs went smoothly and exceeded your expectations. Please reach out if there's anything else we can assist you with!

- Prestige Autohaus
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